TERMS & CONDITIONS
Privacy Policy & Terms and Conditions
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Last Updated: May 21, 2026
We respect your privacy and are committed to protecting your personal information. Our goal is to provide a safe and secure experience whenever you visit our website, interact with our advertisements, or communicate with our business.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our digital advertising, submit forms, communicate with us, or use our services.
By accessing or using this website, you agree to the practices described in this Privacy Policy and Terms and Conditions.
We reserve the right to modify this Privacy Policy and Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to periodically review this page to stay informed.
If you have any questions regarding this policy, please contact us at:
Phone: 928-710-7910
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PRIVACY POLICY
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1. Information We Collect
In general, you may browse our website without providing personally identifiable information. However, we may collect information when you:
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Complete a contact form
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Register for an account
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Subscribe to newsletters
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Submit inquiries
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Participate in contests or promotions
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Request services or information
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Interact with advertisements
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Visit our website through digital marketing campaigns
Personally identifiable information may include:
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First and last name
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Email address
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Phone number
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Mailing address
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IP address
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Billing information
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Social media profile information
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Device and browser information
2. Cookies, Pixels & Retargeting Technologies
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Our website uses cookies, tracking pixels, web beacons, and similar technologies to improve user experience and support marketing efforts.
These technologies may be used to:
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Analyze website traffic and visitor behavior
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Measure advertising effectiveness
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Personalize website content
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Deliver targeted advertisements
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Retarget visitors across third-party platforms
We may use services such as:
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Meta/Facebook Pixel
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Google Ads Remarketing
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Google Analytics
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Instagram advertising tools
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YouTube advertising
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LinkedIn advertising
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Other third-party advertising and analytics platforms
These services may collect information including:
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Pages visited
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Time spent on pages
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Device type
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Browser type
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IP address
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Referring websites
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Interactions with advertisements
This information helps us display advertisements and promotional content that may be relevant to your interests.
You can manage cookie settings through your browser preferences. You may also opt out of certain advertising tracking through services such as:
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Network Advertising Initiative (NAI)
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Digital Advertising Alliance (DAA)
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Google Ad Settings
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Meta Ad Preferences
Disabling cookies may affect some website functionality.
3. How We Use Your Information
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We may use collected information to:
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Respond to inquiries and customer service requests
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Process transactions or service requests
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Improve website functionality and user experience
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Send newsletters, promotions, or marketing communications
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Conduct advertising and retargeting campaigns
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Analyze website performance and marketing effectiveness
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Prevent fraud and unauthorized activity
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Maintain internal business records
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Comply with legal obligations
We may also use aggregated or anonymized data for research, analytics, and marketing purposes.
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4. Marketing Communications
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With your consent, we may send promotional emails, SMS messages, newsletters, advertisements, or updates regarding our services, promotions, events, or partners.
You may opt out of marketing communications at any time by:
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Clicking the unsubscribe link in emails
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Replying STOP to SMS communications
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Contacting us directly
Please note that we may still send non-promotional communications related to services, transactions, or account updates.
5. Sharing Information with Third Parties
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We do not sell your personal information.
However, we may share information with trusted third parties for legitimate business purposes, including:
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Website hosting providers
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Payment processors
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Marketing and advertising partners
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Analytics providers
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Email marketing platforms
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Customer support providers
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Event or promotional partners
These third parties are only authorized to use your information as necessary to perform services on our behalf.
We may also disclose information when required by law, court order, legal process, or to protect our legal rights.
6. Data Security
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We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your passwords and account information.
7. California Privacy Rights
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California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
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Request access to personal information
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Request deletion of personal information
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Request correction of inaccurate information
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Limit certain uses of sensitive information
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Opt out of certain data sharing practices
To exercise applicable rights, please contact us directly.
8. Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Children's Privacy
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Our website and services are not intended for children un
der the age of 13. We do not knowingly collect personal information from children.
10. Your Choices & Updating Information
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You may request to update, correct, or delete your personal information by contacting us directly.
You may also disable cookies through your browser settings.
TERMS AND CONDITIONS
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1. Acceptance of Terms
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By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions and all applicable laws and regulations.
If you do not agree with these terms, please do not use this website.
2. Website Use
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You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
You may not:
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Use the website for unlawful purposes
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Attempt unauthorized access to website systems
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Interfere with website functionality
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Copy or reproduce website content without permission
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Submit false or misleading information
3. Intellectual Property
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All content on this website, including text, graphics, logos, photos, videos, branding, and design elements, is the property of the website owner unless otherwise noted.
Unauthorized reproduction, distribution, or use is prohibited without written consent.
4. Advertising & Third-Party Platforms
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We may use third-party advertising services and social media platforms to display promotional content and retarget website visitors.
Interactions with third-party advertisements and external websites are subject to those third parties’ own terms and privacy policies.
5. No Guarantees
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Information provided on this website is for general informational purposes only.
We make no warranties or guarantees regarding:
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Website availability
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Accuracy of information
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Results from services
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Uninterrupted access
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Error-free functionality
6. Limitation of Liability
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To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or services.
7. Indemnification
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You agree to indemnify and hold harmless the website owner, employees, affiliates, and partners from any claims, damages, liabilities, or expenses resulting from your use of the website or violation of these Terms.
8. Governing Law
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These Terms and Conditions shall be governed by the laws of the State of Arizona, without regard to conflict of law principles.
9. Contact Information
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If you have questions regarding this Privacy Policy or Terms and Conditions, please contact:
Phone: 928-710-7910
SMS Compliance Language for Chino Heating & Cooling Website
Contact Form (Place directly below every phone number field)
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SMS Consent
By providing your mobile phone number, you agree to receive text messages from Chino Heating & Cooling regarding appointment scheduling, appointment reminders, service updates, dispatch notifications, estimates, invoices, and customer support.
Message frequency varies based on your interactions and scheduled services.
Message and data rates may apply.
Reply STOP at any time to opt out of future text messages. Reply HELP for assistance.
Your consent to receive SMS messages is not a condition of purchasing any goods or services.
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Privacy Policy – SMS Section
SMS Communications
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When you provide your mobile phone number and opt in to receive SMS messages, Chino Heating & Cooling may send text messages related to:
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Appointment confirmations
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Appointment reminders
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Technician arrival notifications
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Scheduling updates
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Estimates and invoices
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Customer service communications
Message frequency varies based on your service activity.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes. We use your phone number solely to provide the services you have requested and for customer communications related to your account.
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Terms & Conditions – SMS Program
SMS Messaging Terms
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By opting into SMS communications from Chino Heating & Cooling, you agree to receive recurring text messages regarding your service requests and account.
These messages may include:
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Appointment confirmations
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Appointment reminders
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Dispatch notifications
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Technician arrival updates
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Service follow-ups
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Billing or invoice notifications
Message frequency varies.
Message and data rates may apply according to your wireless carrier.
You may opt out at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message.
For assistance, reply HELP or contact Chino Heating & Cooling directly.
Wireless carriers are not liable for delayed or undelivered messages.
Participation in the SMS program is voluntary and is not required to purchase products or services.
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This language satisfies the FieldEdge requirements by including:
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SMS opt-in language near every phone number collection field.
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Message frequency disclosure.
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Message and data rate disclosure.
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STOP and HELP instructions.
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SMS-specific Privacy Policy language.
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SMS Terms & Conditions language.
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